NEED TO KNOW?
Frequently Asked Questions
Have questions about ordering, artwork, proofing, production, or delivery?
Find answers to some of the most common questions below.
01 — How do I place a custom printing order?
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Choose your product, select the available options and quantity, then
upload your artwork or use an available design template.
02 — Can I upload my own artwork?
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Yes. Most custom products allow you to upload your own print-ready artwork.
03 — Do you provide design templates?
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Yes. Templates are available for many products to help you prepare artwork correctly.
04 — What file formats do you accept?
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Common formats include PDF, AI, EPS, PSD, TIFF, JPG and PNG. Requirements vary by product.
05 — What resolution should my artwork be?
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We recommend 300 DPI at the final print size for raster artwork. Vector artwork is preferred for logos and text.
06 — Do I need to include bleed?
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If your design reaches the edge, bleed may be required. Follow the product template guidelines.
07 — Will I receive a proof before printing?
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Proofing depends on the product and order process. When provided, review your proof carefully before approval.
08 — Can I change my order after placing it?
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Changes may be possible before production begins. Contact us as soon as possible if you need a correction.
09 — What if my artwork is not print-ready?
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We may contact you if an artwork issue could affect the final result and request a corrected file.
10 — Can I order a custom size?
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Many products offer standard sizes. Contact us if you need a custom size or specification.
11 — Can I print my logo or branding?
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Yes. Eligible products can be customized with logos, colors, images and other brand elements.
12 — Can I order in bulk?
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Yes. Many products offer multiple quantity options and volume pricing for larger orders.
13 — How long does production take?
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Production time varies by product, quantity, artwork and selected service. Check the product page for details.
14 — Does shipping time count as production time?
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No. Production time covers preparing the order. Shipping begins after the order is completed and shipped.
15 — Do you offer shipping?
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Yes. Shipping options depend on the product, order size, destination and available shipping methods.
16 — Can I reorder a previous design?
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In many cases, yes. Keep your previous order information available for easier reordering.
17 — Can I order printing for my business?
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Absolutely. We provide custom printing for businesses, restaurants, organizations, events and professionals.
18 — Can colors look different when printed?
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Yes. Screen colors can vary from printed colors because monitors use light and printing uses physical inks.
19 — What if there is a problem with my order?
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Contact us promptly with your order information and details about the issue so we can assist you.
20 — How can I contact Link Printers?
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Contact us through the options available on our website. We're happy to help with your printing questions.
